Click the link below to enter the customer portal. When you go to that link, it will ask for your ticket # and your last name or login name. 

After logging in to the customer portal, you will be able to do a few things:

1.) You'll be able to check the status of your repair, letting you know when work has begun and when work has finished.

2.) You'll be able to pay your bill online if you want to do so.

3.) You'll be able to view past orders/invoices.